1. What online services are available?
2. How do I register to use MyDTE Energy services?
3. What do I do if I forgot my password?

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1. What is eBill?
2. How do I enroll in eBill?
3. How do I know when my bill is ready?

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1. What is Pay Online?
2. Do I need to enroll?
3. Will I still receive my paper bill?

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1. Is everyone eligible for the Automatic Payment Plan (APP)?
2. How do I enroll?
3. When will APP take effect on my account?

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1. How do I pay my bill with a credit card?
2. What is Express Pay?
3. Where do I mail a payment?

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1. What is credit reporting?
2. What information does DTE Energy report
3. How can credit reporting help me?

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1. Why does my bill seem high?
2. How do I update my billing address?
3. How much of a deposit is required if my service is shut-off?

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1. Can I turn on, transfer or disconnect my service online?
2. What do I have to do before I turn on gas service?
3. My gas meter is inside my home. Do I have to be home when the meter is disconnected?

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1. What is the BudgetWise® Billing Plan?
2. How do I set up a Payment Agreement?
3. What is the Winter Protection Plan?

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1. How do I report a power problem or check the status of a previously reported problem online?
2. Should I report my power outage or do you already know my power is out?
3. Power lines are down on my street. What should I do?

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